01
Tell us about your organization
Contact details, a named contact person, the languages and communities you serve, and each service or program with who to call.
FOR ORGANIZATIONS
List your organization in the Vancouver DNS Service Directory
One shared directory for every settlement and community organization in the hub. Register once and settlement workers can find your services, refer newcomers to a named contact, and include you in personalized settlement plans.
- Takes
- About 15 minutes
- Cost
- Free for organizations in the hub
- Reviewed by
- The DNS Coordinator, within 5 business days
- Bring
- Contact details, your service list, who to call for each
- Many services?
- Download the Excel template instead
How it works
The DNS Provider keeps the directory accurate. Your registration is a request; nothing is published until it has been verified.
02
The DNS Coordinator verifies
We check for duplicates, confirm your programs sit under the right NAARS areas and subcategories, and confirm details with your contact person.
03
You’re in the directory
Workers across the hub can find and refer to you. Platform organizations also receive platform access and manage their own services from then on.
WHO CAN JOIN
Who can join
Every settlement organization in the DNS zone is part of the hub. Community, health, education, legal, housing and employment organizations that serve newcomers are welcome too. Choose the option that fits.
Most organizations
Partner Organization
You offer services newcomers can be referred to.
- Listed in the directory with your services and contacts
- Receive referrals by email from settlement workers
- No login or platform access needed
Platform Organization
You conduct NAARS assessments and want to use the NSAT platform.
- Everything a Partner Organization gets
- Platform access for your settlement workers
- Manage your own services list after onboarding
- Subject to an agreement with the DNS Provider
QUESTIONS
Questions
Do we need an account to be listed?
No. Partner Organizations are listed in the directory without any login. Only organizations that conduct NAARS assessments on the platform need accounts.
Who can see our information?
Settlement workers at organizations in the Vancouver DNS hub, and the DNS Coordinator. Your contact person’s details are shown on referrals so workers can introduce a newcomer to a named person.
How do we update our listing later?
Email the DNS Coordinator or re-submit this form with the changes. Every listing is re-verified on a regular cycle; we will contact your contact person when it is due.
What are the NAARS areas and DNS subcategories?
The six NAARS areas are the fixed assessment areas settlement workers use (Basic Needs; Language & Literacy; Employment, Education & Career Training; Family & Children; Government, Finance & Legal Aid; Social Supports & Community Connections). The DNS Coordinator maintains the subcategories under each area. You pick the area and subcategory, then describe your own programs; organizations cannot add new main categories, but can propose a subcategory for review.
We are a Francophone service provider.
Register here and mark “Francophone-designated”. The directory identifies Francophone services so Francophone newcomers are coordinated with the Francophone DNS provider.
More than ten programs? Download the Excel template and send it to the DNS Coordinator when they contact you to verify your registration.